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Any Question Please contact us at 212 996 0500
Frequently Asked Questions
 Who
are we?
Mirage limousine has been serving the New York metropolitan area since 1985. We
are committed to reliability and promptness , we are proud to say that our
clients have been with us since we first started our establishment.
What
do we offer?
We offer Outstanding and professional chauffeured services to any destination.
We specialize in sporting events, corporate parties, Airports, Theatres, Long
Distance Trips and much more. We also offer an onsite dispatcher for any large
event, at an extra cost.
How
do I cancel and what is your cancellation policy?
All cancellations must be made within 24 hours prior to your arrival. To avoid
being charged you must cancel your reservation within 24 to 12 hours before
service time. You must provide A confirmation # for each reservation.
When
does my credit card get charged?
Your credit card des not get charged until the day of the service when
processed by our Accounting Dept. The card must be given to the driver at the
time of service, and he will provide you with a copy of your receipt .
What
type of vehicles do we use?
We are proud to announce that we feature 12 types of vehicles, designed to fit
anybody's travel and budget needs. Please go to the Fleet or Rates sections for
more information.
Are
we licensed?
All of our vehicles are licensed by the NYC taxi and limousine commission, our
drivers must pass the commissions test before they are licensed. The dispatch
office has a license from the Commission as well.
How
do I find my driver at the airport?
Your uniformed driver (suit and tie) will be holding a sign Bearing your name,
which will make it easier for you to find him, if for some reason you cannot
locate your driver it is necessary that you contact our office otherwise you
will be liable to pay a service charge.
What
is your privacy policy?
No information about you is collected when you visit our web site. If you want
to place an order, pay with a credit card, set up an account, or just create a
profile, we will need some information (name, address, telephone number, credit
card number, etc.)
All information you provide will be held in strict confidence, and will not be
available to anybody else. We suggest that you create a user name and choose a
password.
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